PLEASE NOTE:
In line with FICA and Reserve Bank Regulations, for all transactions processed larger than R5000, we may require additional paperwork (vouchers, proof of delivery, and any other FICA pertaining to the sale or to your business that the bank may ask us for). Failing to supply the correct documents could result in payment delays.
If your business will be trading in large amounts regularly, we recommend that you protect yourself against disputes by obtaining a proof of delivery/delivery note which verifies that the customer has received their goods/services in order and keep it with your merchant copy transaction voucher.
ALTERNATIVE CONTACTS:
Please supply us with 2 Alternative Persons we may contact if your number changes or you are unreachable
As we provide a banking service, the bank requires us to keep our customersโ files FICA approved at all times. We therefore ask that you attach the following documents as indicated below. If you do not have them on hand to attach right now, you can submit the form without this and email them to sales@wappoint.co.za later.