It was 2:47 AM when my phone jolted me awake — a client had signal issues, we had do a sim swap and profile download. I had to work out the swan code so that device can work again. Half-asleep but trying to sound alive, I asked for the number on her screen and grabbed the formula to calculate the code. We tried the first code. “Incorrect,” said the device. Second try — wrong again. Third — still no luck. By the fourth attempt, tension was high and her patience was low. Then it hit me: I’d been using the wrong formula the entire time. Without admitting a thing, I calmly said, “Let’s try just one more time. I’ve got a good feeling about this one.” I did the correct calculation, gave her the pin, and boom — it worked. She cheered like I’d just hacked NASA. I pretended I knew what I was doing all along. Some call it tech support. I call it midnight magic.